Shipping policy – The Wilson Family Palm Beach
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Shipping policy

SHIPPING POLICY

Shipping policy

Shipping Costs

Free shipping on all orders – no minimum spend, no hidden fees.


Order Processing

Orders are processed within 1–3 business days.
You will receive a confirmation email once your order has been dispatched.


Delivery Times

Estimated delivery after processing:

Canada: 6–11 days.

Note: Delivery times may be extended during peak periods or due to customs delays.


Shipping Information

Import taxes, customs duties, and fees are the recipient's responsibility.


Order Tracking

Once your order has been shipped, a tracking number will be emailed to you so you can monitor your delivery in real time.


Address Accuracy

Ensure your shipping address is correct to avoid delays or lost shipments. • Contact customer service promptly to update the shipping address.


Lost or Damaged Orders

In the rare event your order is lost or arrives damaged, please contact our customer support team as soon as possible. We’ll work with you to resolve the issue quickly

Shipping policy